Live intake
LINE, Facebook, Web, and marketplace traffic all land in the same queue.
Enterprise communication layer
The AI platform for service teams that must answer fast — and never lose context
Echonic unifies Voice, Chat, Avatar, Knowledge and CRM so CX teams see one picture, answer from real data, and hand cases off to the right person or system instantly.
Connects with
p95
240ms
handoff
42
channels
8+
Workspace proof
Every conversation, status, and handoff on one screen
The landing page should show product evidence faster. This section makes it clear Echonic isn't a chatbot demo, it's a workspace for real service teams.
AI status
See immediately which cases auto-reply and which need a handoff.
Ops ready
Latency, handoff, tag, and CRM signal are on the first screen.
Workspace · Overview
ENEC
Overview
Today's conversations
resolved
1,284
handoff
42
p95
240ms
Active conversations
live- AI replied
Mr. Somchai
Asked about Voice package
- Handoff
Lead #2842
Requested demo
ThinkingAnon · TH
Return policy
- AI replied
Ms. Wipha
Queue check
Capability map
Echonic is the context router between customers, data, and the team
The system doesn't start from 'answer the question.' It starts by checking context, picking trustworthy data, and only then replying or routing an action.
historycrmpolicypersonahandoffwebhook
Understand
Read context from every system
Chat history, CRM, policy, and knowledge graph are merged before the answer is built.
Respond
Reply in the channel the customer is in
Voice, Chat, Avatar, and smart reply work inside a single flow.
Ground
Ground answers with RAG
Answers come from current org docs, reducing hallucination and policy drift.
Automate
Hand actions back to your existing stack
Webhook, Salesforce, Google Sheet, and internal portals stay where they are.
Context intelligence core
Decides on intent, confidence, source freshness, and policy match before any reply leaves a channel.
Unified Pipeline
Every channel → One Dashboard → Measurable outcomes
Unify messages from every channel into one inbox. Let AI reply, analyze, and hand off to your sales team automatically.
LINE OAFacebookWeb ChatShopeeLazadaUnified Inbox + AI Chat
AI
AI
→
One Dashboard
AI Reply 24/7
Auto-reply to customers across all channels
Lead Report
Lead reporting and analytics
Handoff to Agent
Route to a human agent when needed
Integrations
Google Sheet / Salesforce / API
Measured outcomes
Sell AI with results your operations team will understand
Numbers shouldn't float on their own. Each metric should tie back to real context, channels, and your team's actual workload.
Response time
<0.0s
Replies grounded in context + RAG
Channels
0+
Web · LINE · Kiosk · CRM
Grounding
RAG
Replies from real organizational data
Operational lift after launch
Teams using Echonic answer cases faster and spend less time on repetitive work
0×
Faster responses
Compared to team averages before Echonic
0%
Time saved on repeat questions
Knowledge + Automation
0k+
Cumulative hours saved
From real customer teams
What it looks like
in production.
The same surfaces your team works in every day. Live calls, real metrics, the flow your customers actually walk through.
echonic.app/inbox
OUR FOCUS IS SIMPLE
Automate your outbound calls with AI.
Echonic is an intelligent AI calling platform designed for modern businesses.
We empower businesses to automate outbound calls, analyze conversations, and track campaign performance in real time. Let our natural-sounding AI voice bots handle questions and conversations like a real human.
99%
System Uptime
10,000+
Calls Per Day
100+
Enterprise Clients
Field notes from
the voice-AI trenches.
Frequently Asked Questions
Find answers to common questions about our AI platform.
Ready to put your AI Agent to work with real data
and a real service team
Open a demo to see conversation flow, handoff and context signal in a single widget.